The Coin Trading Company Terms & Conditions
The Coin Trading Company SMS Terms and Conditions
Effective Date: 10/01/2024
Introduction
By opting into the SMS program provided by The Coin Trading Company, you agree to receive recurring text messages to the phone number you provided. These messages may include promotional offers, updates, and alerts related to our products and services. By participating, you agree to these Terms and Conditions, which comply with the Telephone Consumer Protection Act (TCPA) and the FCC’s 2024 guidelines.
1. Opt-In Consent
In accordance with the 2024 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from The Coin Trading Company only. Consent cannot be shared with other companies or third-party entities without your direct approval.
To join our SMS program, you may opt in through:
- Web Form: By checking a clearly labeled box during the opt-in process.
- Text-to-Join: By texting the specified keyword (e.g., “JOIN”) to (503) 354-1039
- Verbal or In-Person Consent: In certain cases, if allowed, your verbal consent can be captured and documented.
By opting in, you acknowledge that your consent to receive SMS messages is not a condition of any purchase. You may receive promotional or informational messages as specified at the time of opt-in.
2. Message Frequency
The number of messages you receive will vary based on your interaction with our services, but you can expect no more than three unsolicited messages per month. If you are communicating with us via SMS about our onboarding process, or about an active ongoing trade with us, or about anything else including general questions, we will initiate an SMS conversation and/or respond by SMS with sufficient frequency to provide you with excellent service. Message and data rates may apply depending on your mobile carrier and plan.
3. Opt-Out Process
You can opt out of receiving SMS messages from The Coin Trading Company at any time by replying with the word “STOP” to any text message you receive from us. Once you opt out, you will not receive any further messages unless you choose to opt back in. For assistance, you can reply “HELP” for further instructions or contact our support team directly at info@cointradingco.com or (503) 354-1039.
4. Terms of Consent
By opting into this SMS program, you agree to receive SMS messages from The Coin Trading Company in compliance with the TCPA and the FCC’s 2024 guidelines. All messages will be logically and topically related to your interaction with our services and products. Your consent is specific to The Coin Trading Company and it does not extend to third-party businesses or affiliates unless explicitly stated at the time of opt-in, as mandated by the FCC’s one-to-one consent rule introduced in 2024.
5. Privacy Policy
We take your privacy seriously. By opting into our SMS services, you agree to our Privacy Policy (https://cointradingco.com/privacy-policy/), which explains how we collect, use, and protect your personal information. Your phone number and interaction data will only be used for the purposes of delivering the SMS messages outlined in this agreement.
6. Message and Data Rates
Message and data rates may apply, depending on your mobile service provider and plan. The Coin Trading Company is not responsible for any fees charged by your carrier for receiving or sending messages related to our service.
7. Record-Keeping and Compliance
We maintain detailed records of when and how you provided consent to receive SMS messages. This includes storing opt-in and opt-out dates and timestamps. These records are maintained in compliance with TCPA regulations and may be used to demonstrate proof of consent if required.
8. Changes to Terms and Conditions
The Coin Trading Company reserves the right to modify or change these Terms and Conditions at any time. Any significant updates will be communicated via SMS or through our website. By continuing to use our SMS services after any changes, you agree to the revised Terms and Conditions.
9. Disclaimers and Liability Limitations
The Coin Trading Company is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or the SMS service, please contact us at:
- Email: info(at)cointradingco(dot)com
- Phone: (503) 354-1039
- Address: 1309 Coffeen Ave, Ste 3394, Sheridan, WY 82801
Links:
- Terms and Conditions:
- Privacy Policy:
- National Do Not Call Registry: https://www.donotcall.gov
