Frequently Asked Questions

In order to trade with us you must become an approved counterparty which requires the submission of KYC (Know-Your-Counterparty) information. Upon successful completion of the KYC process, we can quote you prices for trades.
Trades are funded via wire transfer. If you are buying, you will send us a wire and upon receipt we will send you your asset. If you are selling, you will send us the asset and we will send you a wire transfer.
We trade bitcoin (BTC), litecoin (LTC), bitcoin cash (BCH), and ethereum (ETH). We are open to trades in other crypto assets and can price trades in both US dollars and bitcoin.
Prices are generally based on market indexes; however, we also weight our particular position as well as volatility and liquidity. Depending on market conditions, our prices are generally 4-5% higher than spot prices on the major indexes.